Direct dispatch
Provide architectural schedules, required square meterage, or finish specifications. Our logistics team returns confirmed crate weights and freight quotes within one business day.
Logistics protocol
Inspection & delivery standards
Clear handling criteria for palletized transit, crate inspection, and project continuity.
Transit
Verification
Continuity
Palletized transit
48-hour inspection
10-day batch hold
Consignments travel on banded, shrink-wrapped timber pallets with shockwatch tilt indicators to verify structural integrity upon arrival.
Report crate damage or calibration variance within 48 hours of site drop. Replacements pull immediately from reserved backup stock.
Unopened full cartons may be returned within 10 days. Matching production dye lots remain reserved during ongoing installations.